The Cole Papers

Microsoft primes many pumps to boost connectivity speeds

Connectivity has become technology's stepchild. Think about the computer you owned a decade ago. What was it? A 6 megahertz '286 with 512 kilobytes of random access memory and a 10 megabyte MFM hard drive? Maybe you even had one of those new EGA color monitors. Probably not, though.

Now, for less than $2000 you can buy a 300 megahertz Pentium II with 64 megs of RAM, a 9 gigabyte Eide hard drive and a 17-inch Super VGA monitor.

Yes, everything has improved by vast orders of magnitude. Everything ... except your modem.

Back then, you had a 1200- or 2400-baud modem. Now, if you have the latest and greatest, you have a modem able to move 56,600 bits per second, which with any luck at all will connect at 40 or 50 kilobits per second every third time -- if you happen to be dialing someone with an identical modem. (Yes, we've been playing the "Every Modem Maker Has Its Own Standard" board game again.)

In reality, the fastest reliable connection has been the V34 28,800/34,400-kilobit-per-second modem standard -- a dozen or so times faster than those old 2400-baud modems.

During this time, the hard drives on new computers have increased in size by about a factor of 900, with a like increase in speed. (Does anybody remember how slow an MFM Winchester hard drive hooked to an ISA controller really was -- especially when compared to, say, an Ultra SCSI drive hooked to a PCI controller?)

Processors also have moved ahead, jumping from the 6 megahertz, 16 bit '286 to the 333 megahertz, 32 bit Pentium II. (That's a numerical factor of 111, for those of you playing this game at home.) In truth, the gap is much wider because the PII uses such RISC tricks as predictive logic branching for the processing of instructions.

The bottom line is that we have multimedia machines, but not multimedia connections. Stick a DVD into your machine and watch full-screen movies; hook up to the Internet, and spend a month downloading some ghastly looping animation.

Forget doing anything nuts -- like, say, watching 30 seconds of video.

This has clearly crippled new media. Don't think so? Try this: Compare any of the top CD-ROM games --Riven, Myst, Quake, the Star Wars games --- with anything on-line.

Still, technological barriers tend to fall eventually. RAM, for example. For years, RAM cost about $50 a megabyte, and people bought machines with a couple of megs. Now, 16 meg SIMMs sell for $80 or less, and under-$2000 PCs come standard with 64 megs, and more RAM on the video card than your entire machine had a decade ago.

A similar breakthrough is poised to happen in connectivity. A number of technologies are now in the pipeline that could do for the Internet what the CD-ROM did for multimedia.

True, there are broadband choices now; it's just that they suck. To wit:

  • You could pay $2000 a month for a T1 line. For about enough money to rent four decent apartments, you can have a connection that offers 1.5 megabits per second of data. And that's really, really fast, right?

    Wrong. Actually, your hard drive -- about the slowest thing in your computer -- pumps out data about 300 times as fast. (You don't want to know how much faster data comes out of RAM.)

  • You could pay about $500 (or more) a month for an ISDN line. The phone companies say ISDN stands for Integrated Services Digital Network; we web wonks say it stands for I Still Don't Need it. Basic ISDN service costs $50 to $100 a month; then you pay for every last minute you go on-line.

    The broadband picture is about to get lots better. The broadband bottleneck has been obvious for a while, and it has been equally obvious that the people who solve it are going to be very, very rich.

    That pot of gold has inspired a race to produce the first viable technology.

    This just in
    On Feb. 17, Microsoft revealed that it is working with 12 broadcasters and cable programmers in a series of nationwide trials that will use a portion of the regular television signal to deliver data, according to the software giant based in Redmond, Wash.

    The data are packed into a part of the television signal known as the Vertical Blanking Interval. The technology works on both broadcast and cable television, and reportedly delivers in the neighborhood of a megabyte per second throughput over broadcast, and about eight times that over a cable network.

    Broadcast-enabled PCs running Microsoft Windows 98 will be capable of receiving and displaying these data, as will current WebTV Plus boxes with a free WebTV Plus software upgrade scheduled to be available later this year.

    Television broadcasters and cable programmers involved in the trials include Capitol Broadcasting Co. Inc., Citytv, Cox Broadcasting, E.W. Scripps Co., Guthy-Renker, Kcts-PBS of Seattle, MuchMusic, New England Cable News, Oregon Public Broadcasting, the Paramount Stations Group, Sinclair Broadcasting Group and Wfla-TV of Tampa, Fla.

    Participating television broadcasters will be able to send data -- such as tickers with national news, sports, stocks, headlines and programming news -- to computer users tuned to the broadcasters' channels. The VBI delivery system allows stations to "broadcast" data in the form of web pages that can be stored on a computer hard drive and viewed later. These data can be delivered on request via late-night data downloads that do not tie up consumers' phone lines.

    The technology also allows broadcasters an immediate avenue to begin adding enhancements to TV programs before digital television is introduced in the United States.

    Microsoft supplied broadcasters with the hardware and software necessary for the trials. Each broadcaster received a PC server running the Windows NT Server operating system version 4.0, hardware required for VBI injections, and broadcast server software developed by Microsoft that uses standard Internet IP multicasting protocols.

    There are several points to consider here.

    First, this technology offers near T1 (and better) speeds over the existing telecommunications infrastructure.

    Second, the broadcast version of this technology offers near T1 speed downstream over a wireless connection.

    But perhaps the most important difference is that this is a 24-hour-a-day, seven-day-a-week connection. You don't have to connect with an ISP, any more than you have to get your television set to connect to a television station or a cable system.

    This changes everything.

    Now, users accessing on-line news generally have slow connections that they must initiate. A 24-by-7 connection, on the other hand, will allow better access to current on-line products such as web sites, finally allow push technologies to become something more than a curiosity, and encourage the advent of new technologies.

    With an always-on connection, for example, newspapers could "publish" their products to your computer at, say, 6 a.m., so it is waiting for you when you get up.

    The Web is a print design transplanted to a new medium. Broadband 24-by-7 connections will allow new media to start developing new designs.

    DSL
    Another provocative announcement came in January with the formation of a consortium comprising Microsoft, Baby Bells, GTE, Compaq and just about anyone claiming to be a technology company.

    This consortium agreed on a standard for a new Digital Subscriber Line format. DSL technology has been floating around for a while, but it has been expensive, a technician had to come to your house and install a splitter to separate voice and data on the line, and, worst of all, phone companies had to upgrade their equipment.

    Now, phone companies don't usually count product cycles in web years. Take ISDN, for instance. It promised to be a blindingly fast service when it was announced. More than a decade later, it's only about twice as fast as a high-speed modem --for roughly 25 times the monthly cost.

    But the new DSL requires only a DSL modem, which should be available for under $200 by the end of the year. U.S West has announced it will roll out the service in 14 states this year, Bell Atlantic has a pilot program already under way in northern Virginia, and the other Bells are promising wide roll out in '98 and '99.

    Check this bottom line:

  • For about $50 a month, you'll get a connection that offers telephone service plus one megabyte per second of data.

  • Your phone will work the same way it does now.

  • And since DSL uses separate signals for voice and data, that data connection is on 24 hours a day, seven days a week, whether you are chatting on the phone or not.

    Cable modems
    Meanwhile, Microsoft (surprised?) and a consortium of cable companies are working to roll out cable modem service. These modems will run at T1 speeds along with your cable service.

    Pilot programs across the country are offering this service for about $60 a month.

    That's the good news. The bad news is that the cable network was designed to send the same program to everyone's TV, not the lone page you want delivered to your machine alone.

    In other words, cable system upgrades are necessary. But they are happening, because cable companies are afraid they won't be able to compete if their competitors are able to deliver massive amounts of data -- up to and including video.

    Satellites
    While the cable companies dig, the skies will fill with the hundreds of telecommunication satellites that are scheduled for launch over the next three years.

    A consortium led by Microsoft -- Hey! Notice a trend here? -- plans to launch more than 100 satellites designed to provide throughput in the T1 class without wires to anywhere on the globe. Motorola has announced plans to launch around 80 satellites in a similar project. Other launches are planned. This is another broadband wireless technology that offers 24-by-7 service.

    So! Lots of connectivity technologies are about to spill out of the pipeline. All of them are broadband. All of them are 24-by-7. Many of them are wireless.

    Which one will win?

    Which one should you bet the company on? You can bet the company upon whomever you please.

    You might want to consider the lead of Microsoft, though, the technology company led by the great Bill Gates (either the leading technologist of our time, or the incarnation of Satan himself, depending on whether or not you spent your hard-earned cash on a Macintosh or stock in a competitor).

    You'll notice that Gates wins, no matter which of these technologies wins -- and which of them go into the special tech purgatory reserved for eight-track tapes, Betamax videocassette recorders and those other Technologies That Didn't Quite Make It.

    It ain't gambling when you own every horse in the race. That may sound funny, until you realize that Microsoft and Gates have committed a billion dollars or more to many of these technologies.

    It also goes a long way toward explaining Microsoft's seemingly odd behavior in the on-line business. Almost all of Microsoft's efforts -- Msnbc, the Microsoft Network -- have been criticized for being too fat and slow for current connections.

    But think of it this way: It's one thing to criticize a company for building grand touring sedans in, say, the '40s, before the interstate highway system was built. It's quite another thing if that car company is holding the contracts to build the interstates.

    Which brings us to this final point to ponder:

    If Microsoft's Video Blanking Interval technology, for example, wins and becomes the proverbial information super highway, exactly whose content do you think is going to get first crack at all those Windows 98 desktops?

    -- Christopher J. Feola

    See also How DSL works

    From THE COLE PAPERS, March 1998, Copyright © 1998, All Rights Reserved.

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