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Handle with care: The case and computer T/One has used to demonstrate the Merlin system around the world finally met its match at the new Denver International Airport and its newfangled baggage-handling system. Photo: Darrell H. Hoemann Suppliers' excess baggage victims of industry, airportDENVER -- Every conference needs a great anecdote, and Denver's airport provided one for Digital '96, the annual digital imaging gathering of the National Press Photographers Association. The infamous baggage handling system at Denver International Airport struck before the conference even got under way. Pete Leabo, the West Coast representative for T/One Inc. of Quincy, Mass., found that his Merlin server -- the core hardware for T/One's photo archiving system -- had suffered an "accident." DIA's star-crossed automated baggage handling equipment is supposed to drop bags into moving trays. But it missed, dropping the container holding the server some 25 feet. Its trip ended on something "jagged," according to T/One President David Tenenbaum. The torn and shredded carcass was on display at T/One's booth at the trade show. The story, repeated by Tenenbaum at the archiving session on Wednesday, made national print and television reports by the end of the week, as it coincided with the first anniversary of DIA's opening. Reality intruded on Digital '96 in other ways. While previous Digital shows focused on "wow, this is new and cool," the Denver gathering of 500 Nppa members and others zeroed in on "what is the best way to make this work now that we have it?" The only wow of the show may have been demo classes in Quark Immedia, Tim Gill's Internet child due for a mid-summer release. Looking like an intuitive multimedia authoring tool, the software holds the promise of bringing precise design tools familiar to Quark XPress users to page design for World-Wide Web sites. Browsers for both Macintosh and Windows users will be freely distributed, Gill said, placing the software head-to-head with HTML-based software such as Netscape Navigator and Microsoft Internet Explorer. While Quark staffers apologized for stability problems in the alpha version, it didn't seem any worse than some "finished" software already in use.
Archiving As they were introduced, the suppliers -- Applied Graphics Technology, the Associated Press, Lexis-Nexis, SRA International and T/One -- described their companies and technologies. Most also listed the number of installed sites using their products. Without any definitive probing, it would appear that only a couple of hundred North American newspapers have taken the plunge into one of the full-featured archiving systems. What are the rest of us doing? Tom Spain of the Post and Courier of Charleston, S.C., said his paper has been using MacArchive, an Adobe Fetch-based AP product. Using magneto-optical disks and one MacLeaf workstation, the paper had been archiving only selected images. But on Jan. 1, the Post and Courier began archiving every photo it published, quickly adding to the 8000-image database. While the investment seems modest (about $7000, plus the cost of a Macintosh and a Leaf LAN card), it still represents a healthy capital outlay from a newsroom budget. The archive system, though, has become an integral part of the news operation for section editors. "If it's down, I hear about it," Spain said. Continued growth soon would outstrip the system's capabilities, so Spain was seeking options -- like his counterparts at many other newspapers. Five of the 27 exhibitors at the trade show were archive suppliers, offering some diversity in options and prices. Users and multimedia have been the driving force behind changes in archiving systems. While most use a Windows NT server (AP chose an IBM PowerPC running AIX), almost all have, or will have, Macintosh and Windows client software. Notable were interfaces from T/One and AP that offered access to a database via the Netscape Navigator Internet browser from Netscape Communications Inc. of Mountain View, Calif. While more limited than the application-specific client interface, the Netscape interface allows users with less stringent image-editing needs to browse the archive from anywhere on the LAN. It also offers an immediate cross-platform window for archive users -- a feature born of market pressures and user needs. "Two years ago, no one cared about the Web," said Tenenbaum of T/One. "Now everybody wants" a Web interface. Newspapers looking to the 'Net as a revenue source creates the possibility of allowing customers to browse an archive and place orders through a web connection. This revenue potential may greatly exaggerated, though. An Ohio newspaper editor commented on the difficulty his organization had when it sought generic images for a calendar project. News and images related to story content often do not have the broad appeal necessary for resale. Search engines -- the software on which the image retrieval process depends -- had undergone some changes. The Associated Press changed to a Personal Library Software engine from the simplistic one embedded in the Informix database when larger files began to stymie its performance. PLS also offers a "natural language" search, which prompted an audience member to ask if publications needed to hire a staff linguist to make full use of the software. Merlin from T/One and PhotoView from Lexis-Nexis of Dayton, Ohio, had undergone interface updates, which to this observer made them more Mac-like. Four of the five suppliers on the archiving panel had booths at the trade show. Here are my impressions of their products: PhotoView is revamped, has Windows or Mac clients and has a lower entry cost into archiving, somewhere under $20,000. What you get for this lower cost is less automation and an interface that is obviously Windows-based. Some clients have used it in conjunction with another Lexis-Nexis product, NewsView Connections, to semi-automate Web pages based on published information. The PhotoView user list doesn't include any major metros, but it does have a nice chunk of the mid-size market. T/One has systems at newspapers whose circulations range from 37,000 to 1.2 million. Since last you may have seen Merlin, it's better and probably a little faster. The company boasts of checking with each installed site every two weeks, and T/One is quick to talk about problems (such as a sticking CD-ROM writer) and what it is doing to solve them. T/One's associated products -- Robowrap, Photowrap and Trax -- could offer some publications a complete assigning, transmitting and archiving system, but at a price. For smaller publications who have gotten used to shrink-wrap prices, Merlin's $50,000 to $80,000 entry price may be hard to swallow, even though speed, a high level of fault-tolerance and automation, and reputed good support, account for the cost. Several weeks after Digital '96, T/One began offering Merlin Light, a turnkey system for $35,000. The cost is reduced by relying on a single Pentium processor instead of dual processors, and starting with four gigabytes of image storage space instead of eight gigs. The market will judge whether this slimmed down system is a good trade-off. AP's Preserver archive faces cost problems, too. While this product has the added benefit of holding non-photo files as well as images, it has nearly the same entry costs. AP's tech support is also a nagging factor. How many photo managers have discovered that when the AP technician arrives to work on a sick AP Leaf Picture Desk or AP Leaf server, all knowledge is concentrated in New Jersey, with the tech following instructions based on a telephone diagnosis? Support problems aside, one current Preserver user has solved the problem of crowded Leaf Picture Desk storage by using a portion of the Preserver's storage area as a "work in progress" area. Specific categories of incoming photos are routed automatically into the Preserver archive, where they remain until it gets full and purges the oldest photos unless otherwise instructed. While it is an effective way to hold on to the advance photos editors desperately want to keep for several weeks, this method works only if you aren't using the Gpib port on the Leaf server for something else (like Autokon output), or have multiple servers. Applied Graphics Technologies of Rochester, N.Y., demonstrated its Digital Link Gateway System, which has its roots in PhotoCD technology. The system, in use at Newsweek and the New York Daily News, is customized to individual customer needs and workflow. The company's demonstration unit featured a PhotoCD scanner, scanning in each frame of a roll of film automatically. Frankly, while this system probably is appropriate for large operations, I found it overwhelming. While the search engine appeared comparable to those of other archives, the component-customizable nature of the product makes it difficult to envision its application in smaller publications.
Doing digital Nick Didlick, a senior photographer with the Vancouver Sun in British Columbia, perhaps should have substituted his dress shirt and tie for a collegiate sweater with a D for "digital" on it. The switch to digital solved a number of problems for the Pacific Press photo staffs. Before, photographers delivered film to a central processing facility, where they literally dropped a bag of film through a slot in a door -- and effectively became divorced from the bulk of the editing process. Pacific Press photographers also suffered from more than a decade of insufficient capital investment in photo equipment. Perhaps these factors cause Didlick and Rob Galbraith of Alberta's Calgary Herald to gloss over some of the drawbacks of the digital system. While listening to them recount their achievements, work-arounds and challenges, I was reminded of the process of transmitting wire color in the 1980s. Photographers shot transparency film, made black-and-white separation prints and transmitted the three separations (along with a prayer for decent registration). The system worked, but it took a lot of effort, and content sometimes suffered at the hands of the technology. Though no one would mistake me for a budding Luddite, some issues dampen my enthusiasm for the digital camera in its current incarnation: Exposure calibration. Galbraith advised users of the AP-Kodak NC2000 to buy a Macbeth color checker and run a series of exposure tests. Some of the Pacific Press cameras were off by as much as two-thirds of a stop. I'd be aghast if a $500 camera were that inaccurate, much less a system that costs more than $15,000. Flash. While Didlick said his folks can use automatic strobes with TTL (through-the-lens light metering), such as the Nikon SB-26, Galbraith says his best results are with an aging Vivitar 285 flash. Whoops. This means asking photographers -- accustomed to using the technology in newer flash units for precise and worry-free fill-flash exposures -- to return to a more imprecise technology. Changes in the last decade have allowed photographers to expend more thought on content and less on technique. Using flash technology from the late 1970s isn't impossible, or even that difficult, but it is a definite step backwards. Didlick also warned about removing a strobe from the hot shoe while it is powered on. Older strobes like the Vivitar 283 flash will toast NC2000 circuits because of high voltage levels in sync circuits. This could yield an unpleasant surprise for a harried photographer. File size. The cameras deliver a 3.75 megabyte file. Didlick saw no problem sticking to an image file size most of us limit to three-column photographs. While this may be fine for his letterpress, it may be iffy for those of us running larger photos at offset newspapers. Exposure latitude. Offering advice to new users, Didlick noted that the latitude for digital cameras is much narrower. Holding his hands arms' length apart, Didlick equated this range to negative color film. Drawing his hands to his shoulders yielded the range for transparency film. Digital cameras, he said as he brought his hands even closer together, operated in a range smaller still. For survivors of an era when all newspaper color was shot on transparency film, going from the freedom of color negative film to the restriction of digital will be a significant price to pay. The lack of sensitivity of the CCD also requires compromises in shooting technique. Several of the sports photos Didlick showed were taken at shutter speeds of 1/125 of a second -- much slower than most photographers like to use when photographing action. The low light levels also increase the noise in the blue layer of the RGB image, requiring additional handling to correct this problem. Both Didlick and various AP representatives crowed about how the wire service used only digital cameras to capture the action at January's Super Bowl XXX. In their zeal, they may not have heard the muttering from photo editors in the audience who had to prepare those images for publication. I still remember a digital image, taken during college football's regular season, of a backlighted receiver in which the shadow detail was almost completely gone. Cost. When Pacific Press made the digital conversion, the papers bought one camera body for each photographer, plus a series of news lenses. With a camera outfit in the $25,000 to $30,000 range, plus the Apple PowerBook and scanner, the papers dipped into some fairly deep pockets. They also dropped more than $40,000 for strobe lighting to ensure decent illumination at an arena they cover regularly. When asked how the cameras were holding up, Didlick implied that they were rugged, but 25 percent of the original batch of PC memory cards hadn't held up. The newer, larger cards have been more dependable, he said -- but at several hundred dollars a pop, this could become a costly new supply category for photo departments.
The best of the rest An AP staffer said the server would be shown at NEXPO '96 this June in Las Vegas, and allowed as how a reduction in staff at AP's New Jersey offices had slowed progress on some projects. The server, designed to receive photos and graphics, would be on a standard platform much like the AdSEND receiver now in place at 200 U.S. newspapers. The server has been installed at some sites in Europe and could be in some U.S. sites by the end of the year. During the annual AP users group session, an AP representative said the server probably would cost less than $12,000, with three concurrent client seats. The first sites to get the server would be required to purchase the hardware from AP to prevent hardware conflicts like those during the AdSEND install. When asked, AP said it has no plans to expand the storage capacity of current AP Leaf servers. The implication was that no further development of that platform could be expected, with only maintenance upgrades of the software likely. The on-line AP picture archive is to begin beta testing this summer, with selected clients using dial-up access, the AP said. It appeared any significant new AP technology would arrive after the Summer Olympics in Atlanta, reflecting a desire of both the wire service and members to avoid the birth pains of new technology during a demanding event. Finally, an ever-dwindling trade show is a disappointment for Digital veterans. I still can't understand why suppliers like Apple, Adobe and a variety of scanner manufacturers don't take advantage of the gathering to reinforce their message to those who introduced their products into photo labs and backshops of newspapers. Even so, the hands-on workshops and introspective general sessions still make this event a bargain for photojournalists facing the digital future. -- Darrell H. Hoemann
Applied Graphics Technologies, See also: Gill speaks
From THE COLE PAPERS, April 1996, Copyright © 1996, All Rights Reserved. |
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